Distant Control

DELTATHERM® Industrial cooling and heating sets new standards in customer service: the service center in Much near Cologne is available world-wide at any time via modem. All important operating parameters can be prompted, and sources of error can be located. The data is shown on the display clearly and understandably with help of a menu in the most important languages of the world. Precision in tempering, perfection in service.

Industrial customers all over the world, whether enginebuilder or production enterprises from Australia to South America rely on the unfailing cooling and/or tempering by DELTATHERM®. Everywhere where there are production operations, equipment and machines must be cooled.
In many branches the responsible persons rely on the powerful cooling and tempering systems of DELTATHERM®.

DELTATHERM® is one of the first producers that go the new way in the customer service now. Practically every cooling or heating device can be connected online via modem to the service center in Much. The customer service is available always and everywhere. This new service informs parallel user and producer about the operational state of the device.

The result: more reliability by regular information and current controlling. The actual data is shown clearly and understandable on the display with help of the menu in main languages. You can choose English, French, German or Spanish, other languages are optional. Self-instructional texts are added for the better understanding. All important operating parameters can be prompted, the actual value is continuous controlled.

By integrated pressure sensors the pressure in the cooling circuit is shown in bar, and the temperatures in Co. Possible troubles are also indicated, for example the change of a filter that is necessary because of contamination. The service makes possible also the change of reference values from the customer service center. The alarm can be send automatically to the predefined receiver. The memory function will save the last error messages. It allows the fast reaction on the error sources. The downtime can be reduced thus to the minimum.

With this service DELTATHERM® Industrial cooling and heating offers a system which allows fast, global, unfailing and precise cooling and tempering.
For further questions our team is at your disposal at any time.